By fayez Alqahtani

Latest web technology called Web 2.0 has potential use in the public as well as in business. This technology can be used in organisations as a platform for communication and collaboration. Web 2.0 benefits enterprises. However some people have different opinion. They said that the use of web 2.0 in organisation introduces some issues and drawbacks.

 The social aspect of Web 2.0 makes it an important item in not only in people’s private lives but also at work. Besides that, web 2.0 tools like wikis and blogs are instruments to gather and organize people intelligence meaning information is both used and renewed. They are easy and flexible to use, and relatively cheap to bay. On the other hand, using this technology inside organisations creates knowledge based on the collective intelligent of employees have. However, some people said the use of web 2.0 in organisations cause web content management problems. Not only that but also, some of web2.0 tools such as RSS feeds could cause stoping users from visiting corporate website. Another drawback is about a tool like wiki that allow users to edit the content infinitely which affect the process of knowledge management. Finally, content reuse is possible action to be performing using web 2.0 technologies and this rise concern about the content ownership.

 I disagree with the point which was about the risk about using RSS feeds. In fact there is no danger, because the corporate website mainly used for customers, employs access the enterprise system to performer their daily work. Furthermore, regarding to the wiki issues, there is an amazing example about how collaborative editing using a wiki can be successful story; yes it is Wikipedia. Web 2.0 in organisation is a useful technology used for communication, collaboration, connection and knowledge sharing.

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